Knowledge Bank

The HOP Knowledge Bank provides a wealth of information sorted by categories.

Featured

Sales Progression Checklist

Selling your property can be daunting and confusing if you have never sold before. There is a lot to understand and do in order to sell your property quickly and smoothly.

Our Sales Progression Checklist is here to get you HOP ready, by giving you a step by step guide from Sold STC right through to completion. Although HOP will be on hand every step of the way, our checklist aims to not only help you understand the process, but also prepare you for the next stage of your sale.   Download

Student  

Featured

Student Tenant Handbook 2021

If you are moving into a HOP property in July 2021, you can download our useful Student Tenant Handbook from here.   Download

Professional  

Featured

HOP Professional Tenant Handbook 2020

The 2020 HOP Tenant Handbook for Professionals is full of advice and information about renting your property with us.   Download

Download,   Fees,   Landlords,   Professional,   Student  

Featured

HOP Lettings Fee List

Click to download our most recent letting fee list.   Download

Download,   Student  

Featured

HOP Student Tenant Handbook 2020

In this handbook we’ve covered the basics about the property, paying your rent, what your responsibilities are as a Tenant and how to report things like maintenance issues.   Download

Download  

AML Statement

HOP is committed to ensuring that it has adequate controls to counter money laundering activities and terrorist financing activities, in line with the Money Laundering Regulations 2007. Here's our AML Statement, which sets out our policies in regard to the Anti Money Laundering (AML) legislation.
  Download

Student  

Virgin Media Troubleshooting

For our 2021 Student Tenants, please find a copy of the Virgin Media Troubleshooting advise for any issues with your internet.   Download

T&Cs  

Sell your home for free with HOP – Launch Promotion T&Cs

To celebrate the launch of our new Horsforth branch, we're offering to sell the first 10 homes that we list - for free! Read on for the terms & conditions of this exclusive offer. More

T&Cs  

#HOPInHorsforth Terms & Conditions

To celebrate the launch of HOP Horsforth, we’re hosting a whole week of fun competitions, festivities and prizes! Find it, snap it and share it for your chance to win a top prize worth £250! More

Student  

UNION Student Living FAQ’s

If you are moving in to one of our Luxury Student Studio Apartments at UNION, here's quick run down of things you might want to know. More

Student  

Keeping Your Shared Home Covid-Safe

Download this handy reference poster with hints and tips on how to keep your home Covid safe for you and your housemates during the pandemic.   Download

Student  

How to keep you, and those you live with, safe during the Covid-19 Pandemic.

If you live in shared accommodation, download this important booklet from Public Health England for key info on how to keep you, and those you live with, safe during the Covid-19 Pandemic.   Download

Student  

Students: What to do if you test positive for Coronavirus

Download this handy poster from Public Health England with the steps you should take if you test positive for Coronavirus.   Download

Landlords  

Landlord Managed Services List

We have put together a document listing the services included in the Standard Managed and Premium Managed packages that we offer to our Landlords.   Download

Sales  

Sales Brochure

Thinking of selling your property? We offer a fresh, flexible approach. Download our brochure for more details.   Download

Download,   Student  

Let Leeds Student Handbook 2019

If you were a Let Leeds Tenant in 2019, you can download a copy of the Let Leeds handbook from here for your reference.   Download