Landlords have had a bit of a rough ride in the media recently, culminating in the outpouring of rage at the failure of the Tenancies Reform Bill, but research from Saga Home Insurance shows that most tenants don’t perceive their landlords to be the pitchfork-wielding devils they’re painted as. 77% of renters rated their landlord as “good” or “excellent.” Only 8% received a “poor” rating.
The research also delved into what landlords and tenants do , or don’t do, that ticks them off.
For tenants, the biggest complaint (23%) was that their landlord/agent is hard to reach. A fifth (21%) complained that maintainence and repairs were carried out by poor quality tradespeople, while 17% complained that their landlord refused to fix broken items.
For landlords, the obvious number one (37%) pet peeve was tenants being late with the rent. Nearly a third (32%) had problems with damaged fixtures or fittings, while 29% suffered damage to the property itself.
The research found that it pays to be older, as landlords over 55 were the least likely age group to experience the typical traits of bad tenants.