Temporary Lettings Negotiator

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Are you a people person? Can you build a rapport quickly with practically anyone? Are you a natural salesperson?

If you also have a full UK driving license, a real passion for property then take a look at our Temporary Lettings Negotiator role.


Job title: Temporary Lettings Negotiator
Responsible to: Lettings Manager
Salary: £18,000 basic
Hours: Tuesday to Saturday 9:00am to 5:30pm
Contract Length: 6 weeks

We are seeking a proactive, driven and enthusiastic individual with real rapport building and people skills. Prior experience in the property industry would be preferred for this role, however we’ll give you all the additional training you need.

This is an exciting opportunity to join the award-winning team at HOP in an exciting fast paced position as a Lettings Negotiator.

This is a fun and flexible role, responsible for all aspects of letting properties across our quality portfolio of properties in Leeds. You will be working in a small team to ensure you hit targets over the busy student letting period (Nov-Dec).

You will be focused on Letting properties as well as helping to develop the growth of your Branch, with the aim of increasing the managed portfolio and in turn increasing branch revenue. You will be tasked to achieve new managed targets, lets targets, maintaining bills inc lets targets. You will work to your fullest potential and ensure that the team deliver excellent quality customer service and empathy to our Tenants and Landlords at all times.

Your customer service skills will be excellent, and you’ll strive to provide the best customer service to hundreds of student and young professional Tenants. You’ll work hard to ensure every Tenants move into their homes, feeling happy.

You’ll be a confident, friendly people-person. You’ll be the perfect person to provide celebrity service whenever a visitor walks into our office, or whenever you pick up the phone or answer an email. In a conversational and friendly manner, you’ll be adept at qualifying and adding new applicants to the database, as well as showing people round properties on viewings.

You’ll also be a whizz at organising yourself, as well as others. As well as being the main port of call for Tenants, you will support the team administratively, deal with customer and staff enquiries, work hard to ensure your team hit targets, monitor and record viewings performance, be aware of all new properties marketed, manage key systems, ensure all viewings and valuations are followed up and provide feedback to landlords.

You’ll have a high level of empathy as well as being a great negotiator, you’ll negotiate lets, complete pre-tenancies, collect payments. You will build strong relationships with clients, and sell our services strongly and ethically.

Finally, you’ll be someone who thrives under pressure. You’ll be managing high volumes at any one time. You’ll be a great manager of your own time, which will aid you in managing the volumes without sweat, but, you’ll need to be extremely attentive to the details.

If you think you have those key characteristics, we would love to hear from you!

Please send us your CV, but most importantly, we’d also like you to write a few sentences about why you think you’ll enjoy this job.

If you are successful, we will contact you to arrange a short 10 minute telephone interview.

Main responsibilities

  • Dealing with telephone and email enquiries from prospective tenants in a timely manner
  • Registering enquiries and arranging viewings
  • Conduct accompanied viewings with prospective tenants
  • Manage key system and maintain databases
  • Negotiating terms of tenancies with landlords and tenants where required
  • Ensuring all viewings are followed up
  • Assist in completing pre-tenancy agreements and collecting payments
  • Build strong relationships with clients, and sell all company services strongly and ethically, with the focus on generating new and repeat business

Key skills

  • Sales and Target driven
  • Highly organised
  • Disciplined and highly effective Time management
  • Long term and strategic thinking
  • Outstanding personal skills with the ability to develop key relationships
  • Strong leadership, with the ability to develop and motivate your team
  • Have a clear customer focus with excellent communication and negotiating skills
  • Excellent IT skills



Does this sound like your perfect role?

Please send us your CV, but most importantly, we’d like you to write a few sentences about why you think you’ll enjoy this job.

If you are successful, we will contact you to arrange a short 10 minute telephone interview.

Apply for role