At HOP, we offer you a fresh, customer-focused approach to block management. We will tailor a transparent, personal and compliant service that meets your budget, as well as creating safer and happier homes for your residents.

Why work with us?

Hands-on management

We will take over every aspect of asset management for you, ensuring continuation of service, H&S compliance and peace of mind.

  • We adopt industry best practice as standard.
  • We act in accordance with obligations set out within the lease, legislation and statutory regulation.
  • We ensure fire and health & safety checks and obligations are adhered to.

Personal service

Our dedicated team will give you the attention you deserve. We manage property as if it were our own, with safety, cleanliness and maintenance as our top priority.

  • Easy to reach, dedicated contact.
  • Customer Service Portal.
  • Online repair reporting 24/7.
  • Pay service charges online.

Transparency

We make things clear. Whether it’s our robust reporting or our honest, open approach to communication and customer service, we believe in the importance of transparency. 

  • Focused on ensuring your budget is spent in the most efficient way.
  • Regular reporting, giving you confidence that you are receiving the services being paid for.
  • We cut the jargon to ensure our reports and communication are easy to understand.

Tailored to you

The key to delivering an excellent service is getting to know you and understanding your requirements. We’ll then tailor a service to meet the specific needs of your residents and your block.

  • Committed to long-term partnerships, to help you reach your goals.
  • We find innovative ways to engage and report, creating a tailored service just for you.

About us

HOP may be a new name on the block, but we are backed by a wealth of property management experience and driven by a genuine passion for what we do. 

Having worked in the industry for several years, we spotted a gap in the market for a company that would put the needs of its clients first and foremost. One that would lead with transparency, and ensure the customer receives all of the services they need.  It is not just our business, it’s our passion. Welcome to the Home of Property.

Whether you are a Corporate Client, Landlord, Leaseholder or Resident Management Company, we work with developers, landlords and properties of all sizes to devise a bespoke approach that is right for you.

What we do

Through the efficient planning and careful management of service charge budgets, HOP delivers a transparent, value for money service, tailored to meet the needs of your asset and your stakeholders.

Our services include:

  • Building and Portfolio Management 
  • Residential Property Asset Management
  • Building Services
  • New Build Property Management 
  • Build to Rent Property Management 
  • Retirement Block Management 
  • Student / PBSA Block Management 
  • Facilities Management
  • Concierge and Security
  • Cleaning and Housekeeping
  • Property Maintenance 
  • Financial Management 
  • Right to Manage Consultation 
  • New Development Consultation and Appraisal
  • Health, Safety and Compliance Management
  • Managing Compliance & Risk

Our approach

Creating happy homes is at the heart of our business. At HOP, we provide a complete range of property services including block management, sales and lettings. This enables us to see the bigger picture and to understand the connection between all the stakeholders in any property. 

HOP provides a seamless cross-over of services for our clients. From the sales, letting and ongoing management of individual units, through to operational management of the entire building, our aim is to provide a truly holistic approach and the perfect balance of service provision for all your property needs.

We understand that things don’t always go to plan, but we believe that communication, transparency and accountability is the key to putting it right. We pride ourselves at being respectful, accessible and innovative to find solutions.

Our Services

Block management

HOP Block, Building and Asset Management, provides a unique form of service delivery that meets the needs of both Landlords and Residents alike. Our enthusiastic and detail-orientated team is dedicated to taking care of all your building needs to ensure smooth operation, compliance and, of course, happy residents.

Building services

Our dedication and commitment mean that we are in this for the long term. We will tailor a strategy to meet the needs of your investment, from traditional residential blocks and estates developments, to independent living retirement communities, BTR (Build to Rent) or PBSA (Purpose-built student accommodation).

For company directors

We offer specific solutions for those who are Resident Management Company and Right to Manage Company Directors, ensuring that the lease obligations and legislation are always adhered to and correctly upheld.

Coffee shop meeting

For developers

Our holistic approach to property encompasses sales and lettings services alongside our block management offering. This means HOP are uniquely positioned to provide support at every stage of your development, both before and after full occupation.

Mum and baby

Book your development appraisal

We would be delighted to offer you a free consultation about your development, offer advice or discuss our services in more detail. Click here to get in touch with our clever property experts.

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