Testimonials

“Excellent customer service .”

First class service from HOP and would highly recommend them . Rich and Jon are fantastic , very professional but also personable and responsive whenever contacted . The customer app is great and was updated regularly with all relevant information regarding viewings and feedback.

“Look after tenants and house. Very responsive.”

- deal with problems straight away - easy to get hold of - explain things clearly

The best service ever.I find e easy solution 😊

“Brill so far”

Really friendly staff, and show a willingness to make sure there are no issues and that outstanding issues are being dealt with.

Very professional

Great lettings and management team

“Brilliant service once again. Thank you Anna.”

Brilliant service once again. Thank you Anna.

“Great landlord service”

Great service, highly recommended

“Help at HOP”

I am a Landlady in Leeds and Hop have always been there to help when I have needed them. Superb service in all respects and total confidentiality. Would highly recommend them.

Excellent in finding replacement tenants within a short time and managing the tenancy - both out-going and incoming tenants.

Brilliant service. Highly recommended.

“Happy with service we revoeved so far”

Counivation is effevient

“Excellent service, would reccomend as a letting agency”

Jon arrived at the property promptly, was able to answer all my questions, was knowledgeable about the area, and accommodating to my needs

“Keep up the great service”

Easy from start to finish did all the hard work I would highly recommend this company

“Good service so far”

Found a suitable tenant quite quickly and have so far provided a good service.

“Personable and efficient”

Fast, polite and efficient service

Excellent communication skills. Very friendly polite service. Straight forward.

“HOP expertise”

Very professional and easy to work with. Contact is good and responses to queries are dealt with in a cooperative and helpful manner.

“Happy”

They have done a great job. Have a great time everyone.

“Good communication”

Staff are really helpful

“They got a group of 4 in very quickly on a great rate”

They got a group of 4 tenants in very quickly on a great rate and gave me some brilliant suggestions on how I could make my property better. I wish I used them 20 years ago. My life would be easier and I would have made more profit. Great work

“Easy change”

Hops give a fantastic service easy to change letting agents. Very perfessional.

“Great service, super helpful:)”

Kyle is really on the ball, and great at communicating. Always very helpful, and keen to get in contact with the landlord to discuss any questions before signing.

“Very good letting agent”

HOP Property company is very efficient and reliable staff. We are very pleased letting two of our properties with ther assistance.

“Great Service So Far”

Friendly and attentive - a refreshing change to my previous agent. Thank you.

“Top Service”

These guys are just what the industry needs. Tom Wild took my viewing and was very helpful. As my rental move progressed I interacted with lots of the staff from HOP and all of them were really good.

“Friendly and Helpful Staff”

Excellent communication - helpful staff and they were very accommodating.

Good customer service

“Highly recommended, thank you for a great service”

Georgia was very helpful, answered all questions clearly. She was accommodating with the viewing time, we did not feel rushed and had enough time to view the whole property.

Great service.fast efficient

“Excellent service!”

Cannot recommend highly enough! Special thanks to Josh who has been fantastic from the start. Can't see us ever going elsewhere.

“Great experience overall”

Good communication, friendly interactions, informative when being show around the property.

“Kyle is great!”

Really lovely letting agent Kyle, was very accommodating and wasn’t pushing us to go with HOP just said to go with our gut, so felt like a very genuine interaction.

“Timescale was easy to arrange”

Very helpful staff very friendly quick experience from start to finish

Staffs are enthusiastic and I can connect with them whenever I need some help

设施完善但没有油烟机不太好

everything isgood

Very professional. They kept me informed all the way

.

“Amazing!!”

To suggest that the service provided by HOP Properties has been nothing short of amazing would be an understatement. There was clear communication and advice all the way throughout. Tom held the viewing for us which was arranged within a few days. He was so kind, polite and really informative. Millie handled our contract and she was absolutely brilliant. I had 1000 worries and requests and she was honestly so kind and considerate. I also spoke to our property manager Joe as we wanted a few things removed / changed with the property and there were absolutely no issues with this. Amazing service from the team. I've never had a letting agent like it.

“They are a pleasure to work with and are great at managing, quoting and fix”

They are a pleasure to work with and are great at managing, quoting and fixing all the issues that come with tenants. They are also brilliant at recommending areas to improve on so you maximise the rental income. I wish I had used them sooner !

“All apartments now fully let”

All apartments have now been let

Millie has been fantastic. She kept me informed the entire time, her customer service is brilliant and she got everything done very fast for me.

“Very thorough”

Excellent service

excellent service

“I would recommend”

HOP seem to be a very professional company.

“Very good and efficient”

I would definitely use hop again

“Fantastic”

Really happy with the service, had a little issue with my application but they solved this within a day and still managed to get me and my partner moved in the the original move in date. There was a bathroom tap fitted on the day of the move in and a small little bit of mess was left to hoover up but the person moving me in took his time to call me before we even got there, witch I found very professional. There approach with the covid 19 going on was very professional Aswell. Would highly recommend!!.

“The guy who came to the property was really propt and professional,”

I would highly recommend them

Kyle was very helpful in organising viewings and enabling us to sign for our house

Amazing, friendly service from millie Graham. Would definitely recommend to anyone.

“Straightforward and helpful”

Very polite friendly and helpful.

Had a very good experience with HOP, Josh took me round e few properties that I was looking at for rental and he was great, efficient and great knowledge. Would recommend highly.

“Good”

Good agent. Very different to most as they aren’t my pushy and genuinely want to help

“Brilliant!”

Brilliant, very help full all the way through and friendly

“Great company!”

Great company! Highly recommend.

“Absolutely brilliant service”

I’ve worked with a few letting agents over the years and this is by far the best. Anna and her team are excellent at communicating and are very proactive. I would recommend them 100%

“Anna is the best!”

Anna made the process really easy to go through during a particularly stressful time. The app was also brilliant and makes Hop stand out as a leader in the field.

The service was fantastic - Tom was fantastic throughout and is an asset to the company.

“Great Customer Service”

Exception customer service. Above and beyond to do their best to help

“Enjoyable and comforting”

Tom showed me and my fiancé around a house in pudsey, was very friendly and felt at ease. He was very knowledgeable about the house and area, couldn’t recommend enough!! Thanks Tom!

“Helpful company”

I recently called in to find out about rents. Spoke to a lovely girl called Millie on the phone. She helped me and provided lots of information about the right area for me, as I'm not local to Leeds.

Had a great experience with HOP! Millie looked after me, she was great at dealing with issues and especially with uncertainties in the world, I felt very comfortable with her

“Lovely staff, efficient and effective in finding rentals!”

Really happy with HOP’s service in finding our first rental in Leeds. Staff all great to deal with, Josh in particular who was lovely and answered all our questions both in terms of the property and also the area in general! Would recommend highly

“Professional service”

Really professional service, particularly from Josh, who was a breath of fresh air in this difficult time. Would definitely use them again.

“Professional and stress Free”

HOP we’re professional throughout and helped keep everthing stress free. They helped me find my perfect home and I am so thankful to Josh in particular who was my point of contact throughout.

“Fantastic, knowledgeable and efficient service”

The service I received was exceptional. I was looking to invest in Leeds without much insight into the overall state of affairs with the lettings market. I spoke with a gentleman called Josh Buckley at great length and I was blown away by his knowledge of the area and of the market. He was very attentive and answered all of my (many) questions in great detail. I was totally impressed and can’t recommend highly enough!

“Stress free move!”

Moving was made super easy with HOP and so much less hassle. Millie was also a great help in the process and we couldn’t have done it without her help

Was welcomed at my viewing by the excellent josh, he was very chatty and comfortable to be around. Finally he went above and beyond to cater for our needs.

“Great service!”

I’d really recommend HOP to anyone, I had a really lovely experience and Millie was very helpful throughout the whole process.

“Excellent experience from start to finish”

My viewing was conducted by Josh who was an absolute delight, he was very attentative to what I was looking for and spared no detail when showing me the property!

“Friendly, informative service.”

Helpful friendly informative service. Josh Buckley in particular.

Very good service and follow up. Have never had any problems that have not been competently dealt with. A1 in my books.

“Great professional service!”

Very professional service , the staff are very attentive and and very in tune with customers needs . I would highly recommend anyone buying a property or looking to rent to use h.o.p.

“Top rated agency”

Very helpful and professional

“very good services,”

Very good service, good quick communication, and patient and considerate during the slow process. Really good service and I can recommend any one to use Hop.

“Fab company and great team...”

Fantastic service from a brilliant team! Thanks guys

“Good company, top service from start to finish”

Great customer service, friendly, professional, knowledgeable

Both the agent Tom and administrator Millie where explanatory, clarified any concern I had. Even when a setback occured Tom Wild made the nessesary adjustments to overcome it.

“Knowledgable agent”

Tom was great whilst showing us round a property in Pudsey. Very knowledgeable about the local area and knew everything from the council tax to what internet providers we could have at the property.

Really informative and couldn’t fault the service. Would recommend

“Highly recommended Lettings company in Leeds”

We own a number of investment properties throughout the north of England and therefore work with a several property management companies. Have to say the team at HOP in Leeds have been brilliant and we have found them to be one of the very best Lettings companies. They are extremely knowledgable. Very customer focused and their whole tram look after our tenants very well indeed. Can’t fault them.

“Managed Let”

Well managed property

“Excellent service”

Very good service and communication. Most importantly for me is their ability to organise improvement works quickly and effectively. Josh has excellent project management skills.

“Very happy with the service.”

Very responsive and helpful.

“Good Team”

Good team who care about their Clients

“Spot on”

I'm a student and was behind on getting a house for my final year of study. Managed to find one on their website and despite the corona-virus Kyle was very helpful with online viewings, paperwork and any questions I had he could answer straight away.

very simple and easy to follow, very helpful.

“simply the best”

Tom showed me around the property and valued my disability aswell as a requirement. the property was immaculate and I would recommend let leeds

“Straightforward and simple.”

It was a great service straightforward and simple, fast responses with a great level of information provided.

“Great service, can't fault”

Ashleigh has managed my tenancy for a number of years. Shes always been friendly, helpful, and replied quickly to any queries. Genuinely is invested in your comfort/happiness as a tenant!

Very quick and friendly service

“For renting 1 bedroom flat”

Yes I do, the informations are getting properly. I would like to get more informations about 1 room flat in LS8 if is possible . I am interested about this area for rent. About the rent to be not very expensive . Thank you

Staff really helpful, answered all our questions and quick response to our application

“Professional service - they stand out from the rest”

Have used Let-Leeds for a few years now and I continue to be extremely pleased with their professional and personal service, particularly with Anna who is our main point of contact.

“Good estate agent”

Nice estate agent. Punctual and provided lifts between each viewing

“I highly recommend Let Leeds.”

Josh and the lettings team have been amazing in helping me find and then manage my rental property in Leeds. I would highly recommend them and I will be using them to fully manage my next rental property that I am currently purchasing.

“Speedy resolution of issues”

Quick action! Thank you!!

“Very good service from Let Leeds”

From start to finish there were no issues, everything was handled in a timely and efficient manner. We were very happy with the flat and Anna was very helpful throughout the process.

Straight forward and really helpful. Answered all questions/ queries I had - first time renting so there was quite a few!