Testimonials

“Amazing!!”

To suggest that the service provided by HOP Properties has been nothing short of amazing would be an understatement. There was clear communication and advice all the way throughout. Tom held the viewing for us which was arranged within a few days. He was so kind, polite and really informative. Millie handled our contract and she was absolutely brilliant. I had 1000 worries and requests and she was honestly so kind and considerate. I also spoke to our property manager Joe as we wanted a few things removed / changed with the property and there were absolutely no issues with this. Amazing service from the team. I've never had a letting agent like it.

“They are a pleasure to work with and are great at managing, quoting and fix”

They are a pleasure to work with and are great at managing, quoting and fixing all the issues that come with tenants. They are also brilliant at recommending areas to improve on so you maximise the rental income. I wish I had used them sooner !

“All apartments now fully let”

All apartments have now been let

Millie has been fantastic. She kept me informed the entire time, her customer service is brilliant and she got everything done very fast for me.

“Very thorough”

Excellent service

excellent service

“I would recommend”

HOP seem to be a very professional company.

“Very good and efficient”

I would definitely use hop again

“Fantastic”

Really happy with the service, had a little issue with my application but they solved this within a day and still managed to get me and my partner moved in the the original move in date. There was a bathroom tap fitted on the day of the move in and a small little bit of mess was left to hoover up but the person moving me in took his time to call me before we even got there, witch I found very professional. There approach with the covid 19 going on was very professional Aswell. Would highly recommend!!.

“The guy who came to the property was really propt and professional,”

I would highly recommend them

Kyle was very helpful in organising viewings and enabling us to sign for our house

Amazing, friendly service from millie Graham. Would definitely recommend to anyone.

“Straightforward and helpful”

Very polite friendly and helpful.

Had a very good experience with HOP, Josh took me round e few properties that I was looking at for rental and he was great, efficient and great knowledge. Would recommend highly.

“Good”

Good agent. Very different to most as they aren’t my pushy and genuinely want to help

“Brilliant!”

Brilliant, very help full all the way through and friendly

“Great company!”

Great company! Highly recommend.

“Absolutely brilliant service”

I’ve worked with a few letting agents over the years and this is by far the best. Anna and her team are excellent at communicating and are very proactive. I would recommend them 100%

“Anna is the best!”

Anna made the process really easy to go through during a particularly stressful time. The app was also brilliant and makes Hop stand out as a leader in the field.

The service was fantastic - Tom was fantastic throughout and is an asset to the company.

“Great Customer Service”

Exception customer service. Above and beyond to do their best to help

“Enjoyable and comforting”

Tom showed me and my fiancé around a house in pudsey, was very friendly and felt at ease. He was very knowledgeable about the house and area, couldn’t recommend enough!! Thanks Tom!

“Helpful company”

I recently called in to find out about rents. Spoke to a lovely girl called Millie on the phone. She helped me and provided lots of information about the right area for me, as I'm not local to Leeds.

Had a great experience with HOP! Millie looked after me, she was great at dealing with issues and especially with uncertainties in the world, I felt very comfortable with her

“Lovely staff, efficient and effective in finding rentals!”

Really happy with HOP’s service in finding our first rental in Leeds. Staff all great to deal with, Josh in particular who was lovely and answered all our questions both in terms of the property and also the area in general! Would recommend highly

“Professional service”

Really professional service, particularly from Josh, who was a breath of fresh air in this difficult time. Would definitely use them again.

“Professional and stress Free”

HOP we’re professional throughout and helped keep everthing stress free. They helped me find my perfect home and I am so thankful to Josh in particular who was my point of contact throughout.

“Fantastic, knowledgeable and efficient service”

The service I received was exceptional. I was looking to invest in Leeds without much insight into the overall state of affairs with the lettings market. I spoke with a gentleman called Josh Buckley at great length and I was blown away by his knowledge of the area and of the market. He was very attentive and answered all of my (many) questions in great detail. I was totally impressed and can’t recommend highly enough!

“Stress free move!”

Moving was made super easy with HOP and so much less hassle. Millie was also a great help in the process and we couldn’t have done it without her help

Was welcomed at my viewing by the excellent josh, he was very chatty and comfortable to be around. Finally he went above and beyond to cater for our needs.

“Great service!”

I’d really recommend HOP to anyone, I had a really lovely experience and Millie was very helpful throughout the whole process.

“Excellent experience from start to finish”

My viewing was conducted by Josh who was an absolute delight, he was very attentative to what I was looking for and spared no detail when showing me the property!

“Friendly, informative service.”

Helpful friendly informative service. Josh Buckley in particular.

Very good service and follow up. Have never had any problems that have not been competently dealt with. A1 in my books.

“Great professional service!”

Very professional service , the staff are very attentive and and very in tune with customers needs . I would highly recommend anyone buying a property or looking to rent to use h.o.p.

“Top rated agency”

Very helpful and professional

“very good services,”

Very good service, good quick communication, and patient and considerate during the slow process. Really good service and I can recommend any one to use Hop.

“Fab company and great team...”

Fantastic service from a brilliant team! Thanks guys

“Good company, top service from start to finish”

Great customer service, friendly, professional, knowledgeable

Both the agent Tom and administrator Millie where explanatory, clarified any concern I had. Even when a setback occured Tom Wild made the nessesary adjustments to overcome it.

“Knowledgable agent”

Tom was great whilst showing us round a property in Pudsey. Very knowledgeable about the local area and knew everything from the council tax to what internet providers we could have at the property.

Really informative and couldn’t fault the service. Would recommend

“Highly recommended Lettings company in Leeds”

We own a number of investment properties throughout the north of England and therefore work with a several property management companies. Have to say the team at HOP in Leeds have been brilliant and we have found them to be one of the very best Lettings companies. They are extremely knowledgable. Very customer focused and their whole tram look after our tenants very well indeed. Can’t fault them.

“Managed Let”

Well managed property

“Excellent service”

Very good service and communication. Most importantly for me is their ability to organise improvement works quickly and effectively. Josh has excellent project management skills.

“Very happy with the service.”

Very responsive and helpful.

“Good Team”

Good team who care about their Clients

“Spot on”

I'm a student and was behind on getting a house for my final year of study. Managed to find one on their website and despite the corona-virus Kyle was very helpful with online viewings, paperwork and any questions I had he could answer straight away.

very simple and easy to follow, very helpful.

“simply the best”

Tom showed me around the property and valued my disability aswell as a requirement. the property was immaculate and I would recommend let leeds

“Straightforward and simple.”

It was a great service straightforward and simple, fast responses with a great level of information provided.

“Great service, can't fault”

Ashleigh has managed my tenancy for a number of years. Shes always been friendly, helpful, and replied quickly to any queries. Genuinely is invested in your comfort/happiness as a tenant!

Very quick and friendly service

“For renting 1 bedroom flat”

Yes I do, the informations are getting properly. I would like to get more informations about 1 room flat in LS8 if is possible . I am interested about this area for rent. About the rent to be not very expensive . Thank you

Staff really helpful, answered all our questions and quick response to our application

“Professional service - they stand out from the rest”

Have used Let-Leeds for a few years now and I continue to be extremely pleased with their professional and personal service, particularly with Anna who is our main point of contact.

“Good estate agent”

Nice estate agent. Punctual and provided lifts between each viewing

“I highly recommend Let Leeds.”

Josh and the lettings team have been amazing in helping me find and then manage my rental property in Leeds. I would highly recommend them and I will be using them to fully manage my next rental property that I am currently purchasing.

“Speedy resolution of issues”

Quick action! Thank you!!

“Very good service from Let Leeds”

From start to finish there were no issues, everything was handled in a timely and efficient manner. We were very happy with the flat and Anna was very helpful throughout the process.

Straight forward and really helpful. Answered all questions/ queries I had - first time renting so there was quite a few!

“Excellent service and advice”

Very professional in the letting if our property

great

Very informative and thorough with viewings and moving documentation

Nice & patient

Friendly and helpful service from viewing right through to moving in. Any queries are always responded to as soon as they can

“Brilliant service throughout”

Let Leeds were amazing. It was so easy to set up a viewing, and the staff were always so friendly. They also made it so easy and fully explained everything when I was signing for the flat. Everything was sent to me in great time and they provided a good link between myself and the landlord. Tom and Joe who I dealt with were amazing!

“Great letting agency”

Always happy to help, polite and really nice people

“Let Leeds Agents”

I would recommend Let Leeds, because they have been easy to work with and have dealt with reported faults swiftly. Most importantly they represent and let very good accommodation which has required next to no maintenance during my occupation. The letting agents have been friendly and approachable and are well worthy of my five star rating.

“I highly recommend Let Leeds.”

The Let Leeds team have been amazing and more than helpful. They have gone above and beyond, especially Josh. I would highly recommend them and will definitely be using their services again in the future.

“Highly recommended”

Friendly efficient service,i use them to let all my flats

“5 star service for landlords”

As always Let-Leeds (pudsey office) have provided a 5 star service, they really take the pain out of being a landlord. Thanks Steve for sorting out the various issues you have dealt with this week on my behalf

“They have a great team of people in all aspects of the business”

I am very happy with the service I get. Everyone is friendly and concerned enough to get the job done right.

“Good experience selling a house with Let Leeds”

Annabel sold my property for me - she was professional and responsive. I would highly recommend her.

Recommend them.

Professional and helpful unlike some of the other agencies I can think of. David especially is extremely good at what he does

“Easy, open and transparent”

Very friendly, even when things got delayed Joe was very patient and helpful.

Anna arranged for us to get a new washing machine just 3 weeks after we moved in. Breath of fresh air

“5*”

Arranged a late viewing which made it easy for myself and my partner to view it together. Flat was cleaned for when we moved in

“Helpful”

Very helpful throughout our tenancy. Always someone there to pick up the phone and help

“Good”

Can't fault really

Super from start to finish. Deposit returned in full 4 days after we moved out

Very smooth process from start to finish staff very helpful thank you very much let leeds pudsey

“Excellent Service”

Excellent service received, I could not have been happier with the property or the staff at Let Leeds Pudsey

Let Leeds have made the process of finding a new property and organising everything so easy, simple and stress free. Thank you so much to Anna and Tom.

Very pleasant and friendly staff members. Smiles all round

Great service

Very professional and helpful!

Very good and quickly

..........

“Highly recommend”

Fantastic service and I got the exact house I needed

Tom was really helpful in getting us into our new home. Showed us round late in the evening which most other agents wouldn't do. Smooth process from start to finish.

Recently let my property out with the Stanningley office. Up and gone within 4 days at a much higher rent than previous years. All staff were very knowledgeable, 5*!

“Speedy”

Took a while for the landlord to make a decision on which application they was going to choose... worth the wait though and Liz got us moved in after just 1 week!

“Good”

Got my deposit back a week after moving out. Would use again if needed

“Stress Free”

Have definitely taken the stress away from moving. Anna explained everything and was very friendly

“Helpful letting agency”

Anna was extremely helpful and sorted out a number of issues for us over the nearly 2 year tenancy. She often had to chase our landlord to get an answer or agreement on works but was always proactive. There was a mistake regarding a check out fee on our deposit but this was corrected straight away. I would recommend letting through Let Leeds again the only deferent is that the signing fees are quite high but appreciate that’s a management decision.

“Amazing”

Absolutely amazing staff. Very helpful and informative

“good”

good service. would recommend

“Professional and friendly service.”

Professional and friendly service. I would be happy to recommend them.