Our Awards

We are proud to have won multiple awards since 2012.

Award-winning customer service year after year

We are incredibly proud of our award wins, which most recently includes the Best Estate Agent Award, officially recognising us as in the top 3% of letting agents in the whole of the UK.

We are chuffed to bits to have collected so many over the years, as they demonstrate our dedication to providing the highest standard of expertise and customer care to all of our Tenants and Landlords.

Best Estate Agent Award Winner in Lettings -2019

We have been awarded a Best Estate Agent Guide Award as one of the best estate agencies in Lettings throughout Great Britain. Although we are always proud to receive any accolade, this one always feels extra special to receive, because of the way it is judged. Awarded for marketing, service and results, the Best Estate Agent Guide Award is the only award that partners with Rightmove to help judge its winners, making it an award based on true merit and hard statistics. We are winners of the award for the second time in a row, this year achieving a rating of ‘exceptional’ in the top 3% of agents in the UK in the field of Lettings.

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Best Estate Agent Award Winner - 2018

New for 2018/19, the EA Masters Best Estate Agent Guide set a new standard for awards. Supported by Rightmove and the Property Academy the awards seek to recognise the top performing brands across the country, based on deep diving into their performance statistics on Rightmove and in-depth mystery shopping exercises. Out of all the agents assessed on Rightmove across the entirety of the county, we are proud to have been honoured as highly rated in the top 5%.

Best Small Northern Lettings Agency of the Year 2016 – Silver

The judging panel commented: “Let Leeds is a great business. Its ethos is that ‘Every Move Matters” and the panel found that the Let Leeds team seek to embody this at every turn. The team has been busy over the past 12 months with a full restructure, rebrand and acquisitions. The team has been split into three specialist teams, each of which provides a specific service according to a strict set of standards. The NPS scores are excellent and it is clear that the client base is totally engaged with this agency. Landlords can rest assured that they are in experienced hands with Let Leeds: the team is knowledgeable and seeks to go the extra mile in terms of the expertise and advice they offer. A recently introduced investment sales service has reaped rewards by working with the sales department on transferring investment properties between Landlords and allowing them to retain the properties as managed stock. It has also enabled them to have detailed and regular conversations with Landlords, increasing engagement and cementing the relationship in the process.”

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Best Single Northern Office 2015 – Gold

This award highlighted the improvements made to the business and the service provided to our customers. Winning the award proved that our current strategy of optimising the way we work and the services we offer is effective. We’re focussed on providing the best customer service possible and the award is a welcome sign that what we’re doing is the best for our customers.

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Single Northern Letting Agent of the Year 2014 – Silver

The judges commented that “everyone at Let Leeds is positive and helpful and works to ethical and stringent standards. There is a real urge to demonstrate a dynamic and innovative approach to lettings and they are very vocal in wanting to shake the market up. The use of technology is well thought out and designed with the client in mind. The view is that anything implemented, whether a new website or a simple canvassing letter, must have direct and tangible client benefit.

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Sunday Times Letting Agency of the Year, Northern Office 2013 – Gold

On winning the award, Managing Director of Let Leeds, Luke Gidney commented “we always strive to do the very best for our Tenants and Landlords, as we believe that is the duty of a reputable Letting Agent. And we do this with no intention of winning any kind of award. It is a great honour and privilege for Let Leeds to pick up its second national gold award in a matter of weeks. A year ago, we were celebrating silver in the Sunday Times awards and it is immensely pleasing to collect gold this time.”

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Yorkshire and Humber ESTAS Award 2013 – Gold

“The ESTAS competition is about recognising the hard work agents put in every day, every week and month of the year” says Simon Brown who runs the national scheme. “So to be shortlisted is a great achievement, but to win is the highest accolade any agent can achieve”.

For more information on the ESTAS competition click here

Best Northern Single Letting Agency 2012 – Silver

“Landlords and Tenants can be confident that the agents displaying this awards medal represent the very best of the best. Whilst there has been much talk of the need to establish minimum standards for Lettings Agents, I am delighted that these awards can shine a light on those firms that are exceeding standards at every level within an increasingly competitive industry.”

To read more about our Sunday Times award win click here

'Best Letting Agent in Yorkshire' category and awarded 'Top 10 Agent in Yorkshire'

Jon Notley, Commercial Director of Zoopla said “The ESTAS are about consumers; consumers who have recognised agents for the high standard of customer service that they provide. This is exactly why Zoopla is involved with the ESTAs for the second year running and we are delighted to support and be part of this key industry event”.

To read more about our ESTAS triumph click here

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